About Arabica

Arabica Company

A company and chain of coffee shops established in 2006. It offers the finest international coffee and a variety of exclusive hot and cold drinks to all customer segments through more than 45 branches around the Kingdom.

Brand identification

The meaning of the name is derived from the coffee substance, which is mainly used in the group of products presented, and it is of the type “Arabica”, Arabica is the most popular type of coffee in the world. At least 60 percent of all coffee sold comes from the Arabica coffee plant.

:Value

quality served, service provided, And a respected customer.

:Vision

A leading company in the field of cafes and the finest types of coffee, The largest chain of branches and operational and administrative staff locally and internationally.

:the message

A company that seeks leadership in the quality of its products and the service provided to its customers. With the enhancement of the personal capabilities of the work team and the highness of the joint success between the company and the employee to reach the optimal work environment, customer service with the highest quality standards.

:Objectives

Establishing an integrated work team to complete tasks and services in a professional and organized manner.

Support and enhance the existing spread through the application of international quality and measurement practices to improve the company’s services and products.

Building a quality and control center with international standards and professional expertise to monitor branches and franchise files.

Digitization of internal work through electronic and technical systems to support work and facilitate operational procedures and processes.

Developing the assets and resources of the company and the skills of the work team to ensure and support keeping pace with the competitiveness in the labor market.

Activate marketing, electronic promotion, and virtual presence through social media and communication channels with the customer and the new customer.

Activating customer service and maintaining customers while building complete procedures aimed at building the relationship with the customer and gaining loyalty to the brand.

Our Products:

In the spirit of “coffee accompanies you everywhere”, Arabica Company aims to serve its customers through a large number of branches and participations through conferences and events that allow the provision of high-quality coffee and other beverage products, It is presented with great taste and modern character.

Arabica adheres to its principles and values that call for the provision of specialized coffee, by using the finest types of coffee from the most concerned farms in the cultivation of coffee crops in the world.